The processing time for orders usually takes 1- 2 days before they are dispatched. Once dispatched, you will be notified.

We do not accept returns or exchanges as purchases are final. However, if there are any issues with your order, please contact us and we will sort it out.

We provide worldwide shipping.

If you have ordered the wrong item, email theeluxecartel@outlook.com within 24 hours and let us know.